Shipping & Returns

Please create an account by clicking the "Login" link at the top left hand side of our site. During signup we'll ask for your shipping address details including country. If your country is not in the dropdown menu of available countries, unfortunately we cannot ship to your country at this time.

What are my payment choices?  

During the checkout process you may choose any of our current payment options and continue to place your order. Please note that we will not ship your order until we receive payment from you.

When will my order ship and what are my shipping charges?  

Shipping is automatically calculated prior to submitting your payment information.  Simply add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices and their prices. We reserve the right to change the shipping choice you selected if we can get it there just as quick or quicker by using another shipping method. We will ship your order within 7-10 business days, unless otherwise stated, after we receive a cleared payment and a picture from you, because this is a custom made item.

What is the return policy?  

These items are custom made for you, therefore we do not accept any returns. However, should there be a manufactures defect or error we will certainly replace this item for you.

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CUSTOMER REPRESENTS AND WARRANTS:

THAT HE/SHE IS OWNER OF THE PHOTOGRAPH (OR HAS PERMISSION); THAT IT IS NOT A COUNTERFEIT OR STOLEN ITEM; THAT IT DOES NOT INFRINGE ANY THIRD PARTY'S COPYRIGHT, LICENSE, PATENT, TRADEMARK, TRADE SECRET OR ANY OTHER PROPRIETARY RIGHTS OR RIGHTS OF PRIVACY; THAT THE PHOTO DOES NOT VIOLATE ANY LAW, STATUTE, ORDINANCE OR REGULATION (INCLUDING WITHOUT LIMITATION THOSE GOVERNING IMPORT/EXPORT CONTROL, CONSUMER PROTECTION, UNFAIR COMPETITION, ANTI-DISCRIMINATION OR FALSE ADVERTISING); THAT THE PHOTO WILL NOT BE OBSCENE OR CONTAIN CHILD PORNOGRAPHY; AND THAT THE PHOTO SHALL NOT CREATE LIABILITY FOR PHOTOTHROWSTORE AND OCCASION ESSENTIALS. CUSTOMER AGREES TO INDEMNIFY AND HOLD PHOTOTHROWSTORE AND OCCASION ESSENTIALS, ITS SUBSIDIARIES, AFFILIATES, OFFICERS, DIRECTORS, AGENTS AND EMPLOYEES, HARMLESS FROM ANY CLAIM OR DEMAND, INCLUDING BUT NOT LIMITED TO REASONABLE ATTORNEY'S FEES, MADE BY ANY THIRD PARTY DUE TO OR ARISING OUT OF CUSTOMER'S BREACH OF THIS AGREEMENT AND/OR CUSTOMER'S VIOLATION OF ANY LAW OR THE RIGHTS OF ANY THIRD PARTY. WE RESERVE THE RIGHT TO REFUSE TO PROCESS ANY ORDER WE DEEM TO BE OFFENSIVE IN ANY MANNER.